Terms & Conditions

Partner Plan

  1. This offer is made by Energy Locals Pty Ltd trading as Arcline by RACV - Energy to new Victorian residential customers who receive an invitation to sign up to Arcline by RACV’s ‘Partner Plan’.
  2. This offer is available to residential customers in Victoria only.
  3. This offer is available via invitation only and must be claimed via the link provided in the invitation or by calling 1300 884 849 and quoting this offer.
  4. Customers can call 1300 884 849 to access the energy fact sheets related to this offer.
  5. Eligible Customers will receive one $100.00 (inc. GST) credit (Sign-up bonus) on their first bill following signing up to the Partner Plan.
  6. There is a limit of one (1) Sign-up Bonus per property per eligible account in any 12 month period, unless otherwise determined by Arcline by RACV.
  7. If an eligible account is signing up multiple properties to Arcline by RACV - Energy, one (1) Sign-up Bonus will be provided per property.
  8. This offer is available to eligible customers who sign up to ‘Partner Plan’ between 12:00am AEDT 26 March 2024 and 7:59am AEST 1 July 2024.
  9. This $100 Sign-up Bonus will be applied as a credit to eligible customer’s account within 10 business days following successful transfer to Arcline by RACV - Energy and will appear on the customer’s first bill. Any remaining credit will be applied to the account and applied to later bills.
  10. Eligible customers that terminate their agreement with Arcline by RACV for the supply of electricity to their premises prior to their account being transferred forfeit the Sign-up Bonus.
  11. The Sign-up Bonus cannot be exchanged for cash, transferred to another account, or refunded.
  12. Arcline by RACV retains the right to remove any customers who are deemed ineligible at Arcline by RACV's sole discretion.
  13. The Energy Locals Market Terms available here ( https://energylocals.com.au/terms-and-conditions/) apply to the Partner Plan.
  14. Arcline by RACV and RACV (subject to State and Territory legislation) reserves the right to amend, extend, cancel or suspend this offer, including but not limited to circumstances where an event beyond the control of RACV corrupts or affects the administration, security, fairness, integrity or proper conduct of this offer. Any such changes will be communicated to eligible customers in accordance with applicable laws and regulations. By participating in this offer, you acknowledge that you have read and understood these Terms.