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Support and Contact

Our Victorian-based team is always here to help.


Prices and billing

Tariffs and metering



Life support

Faults & Outages

My Account support

Contact us

Write to us at:

2/11 Newton St,
Cremorne, VIC 3121

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service (TTY) on 133 677. Pass on Arcline by RACV's number 1300 884 849 to call.
For more information, visit the National Relay Service.

Please call our local support team and we’ll help you over the phone.

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