Refer a Friend Campaign - Terms & Conditions

This Refer a Friend Promotion (Promotion) is being conducted by Energy Locals Pty Ltd ABN23 606 408 879 trading as Arcline by RACV – Energy (Arcline by RACV). The Promotion is subject to the following terms and conditions:

1. For a new customer and existing customer of Arcline by RACV to be eligible for the Promotion a person must sign up for a residential account in Victoria with Arcline by RACV (New Customer) as a result of an existing Arcline by RACV customer (Referrer) referring the New Customer.

2. The New Customer must supply the Referrer’s Account Number at the time of sign-up. If the New Customer does not provide the Referrer’s Account Number at that time, the New Customer has 10 Business Days from the date of sign-up to provide the name of the Referrer by contacting us.

3. By entering the Promotion in the manner described above, the Referrer and the New Customer are deemed to have read and understood these Referral Terms and Conditions.

4. When the Referrer refers a New Customer and that New Customer passes a credit check performed by Arcline by RACV and becomes a customer of Arcline by RACV, both the Referrer and the New Customer will receive a $50 (including GST) credit for each energy type (gas and/or electricity) the New Customer takes up (Credit). The Credit will be applied to the Referrer's next Arcline by RACV bill on the account nominated by the New Customer during sign up, and the New Customer's first Arcline by RACV bill.

5. The New Customer must not already be a customer of Arcline by RACV.

6. There is no limit on the number of New Customers that a Referrer can refer to Arcline by RACV and receive a Credit for.

7. The Credit is non-refundable and is not transferable to cash.

8. Arcline by RACV reserves the right to :

a. verify the eligibility of a New Customer and Referrer for the Promotion and to disqualify any entrant that we reasonably believe has breached these terms and conditions or engaged in any unlawful or other improper misconduct; and

b. vary, withdraw or alter the Promotion and these terms and conditions at any time.

9. By entering the Promotion, each New Customer and Referrer consent to the retention, use and disclosure of their personal information by Arcline by RACV, and it's commercial partner RACV Limited, in the following ways:

a. for the purposes of the Promotion and any matter connected to the Promotion; and

b. sending New Customers and Referrers publications and communications about events, promotions, products and services. This includes distributing marketing material for goods and services offered by Arcline by RACV or RACV Limited.

10. Arcline by RACV may disclose personal information to third parties for the above purposes including but not limited to agents, contractors, service providers and, as required to Australian regulatory authorities.

11. The Law of Victoria, Australia governs these Terms and Conditions.